why are my stubhub tickets not available yet
TLDR Stubhub is safe place for MLB ticket purchases, because its what they have most inventory and inside technology on. You can add PDF tickets or mobile QR screenshots by opening the file and selecting Copy to SeatGeek. Lindsay is the author of this solution article. Yes No. A massive field experiment by Berkeley Haas Prof. Steven Tadelis with the online ticket marketplace StubHub concluded that so-called "drip pricing"whereby additional fees are only disclosed when customers are ready to confirm their purchasesresulted in people spending about 21% more. For full details about your delivery status, we recommend reviewing, We'll email you instructions to get your mobile transfer tickets, Tap 'View ticket' to scan them at the event. Tap on the "Tickets" tab in the navigation and select "Buy Tickets" section at the top of the view Make sure you have the correct team selected. Please try again." We bought tickets Tuesday 4/20 and it said it would be ready for 4/21. Ticket prices have not been released and it's unclear when the general onsale will begin. They (mlb) use this barcode system because these barcodes change when they are traded/sold from person to person. But, no need to worry on that actually as you do have the tickets! Then go to team "Colorado Rockies" and your tickets should be in there. Download the MLB Ballpark app. Use of this website signifies your agreement to our, / The event is today and I still dont have my tickets. A place to discuss and share all matters concerning singer, Lana Del Rey. This argument incorrectly assumes that StubHub has not already paid sellers for tickets that sold prior to the unprecedented wave of cancellations, or that all sellers have a net positive. Customer service all the way to your seat, 2000-2022 StubHub. Ticket sellers on StubHub get to set their own prices. If not, tap on the team name filter to change. This timeframe can range from 24, 48, or even 72 hours. Create an account to follow your favorite communities and start taking part in conversations. Anyone know what to do? Also, the pandemic broke their back and their customer service is almost non-existent. In most cases, tickets aren't issued until 24 hours before the event. Press J to jump to the feed. No. Click 'Get tickets' to download and print Mobile or print Use the StubHub app to scan them at the event like a Mobile ticket, or If you can't deliver the tickets you sold on StubHub, you need to tell us. Create an account to follow your favorite communities and start taking part in conversations. When you purchased your tickets, you should have received an email confirming you purchase. Help us improve this article with your feedback. . You will enter your community username and new password and done! You will enter your community username and new password and done! User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. In your order details, we'll tell you when you'll get the tickets if they're not ready yet. Print. I am in the same boat here what ended up happeneing to you? When I click "Get tickets" in the browswer instead of the app I get an option to download the tickets, but then when I download them the file is zero KB and empty. How can I access my contacts? Tap on a row with the green ticket icon. Kasper is not the only fan who. If they're not ready yet, you can expect them by the 'Ready on' date in your order details. I am having the same issue. But it isn't always that easy. About 3 business days before the event. We are changing the way you register and sign-in to the StubHub Community. The Doobie Brothers have announced a 35-date tour from June to October 2023 as an extension of their 50th anniversary tour. The reason StubHub shows many tickets available for events even if they are sold out is because these tickets are being sold by individuals/ticket brokers because they are either can no longer attend the event, or are simply attempting to make money on the resale of the tickets. If you would like us to take a deeper look, you can reach out to one of our primary moderator's within the community for more info regarding your personal order. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. Did you just list the tickets? Hey this was just happening to me as well. All Rights Reserved. They use bots and whatnot which is so annoying. Sorry we couldn't be helpful. Some teams, venues, or artists put delivery delays. Listings expire depending on the event and delivery method: When the event starts or up to 90 minutes after the event starts. Does StubHub help get a Buyer toCancel / Accept Replacement Tickets, Difficulty Selling My Mets Tickets on StubHub, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Thanks! Customer service all the way to your seat, 2000-2022 StubHub. I read that uninstalling and installing the app could help, but it does not. Tickets for the big Springsteen and E Street Band stadium homecoming shows at MetLife go on sale Friday, Feb. 24, 10 a.m. for the Aug. 30 show and noon for Sept. 1, through Ticketmaster.com for "Verified Fans.". Don't show them on your phone. We are changing the way you register and sign-in to the StubHub Community. If you buy you are covered by Stubhub fan promise. Help us improve this article with your feedback. On 6/6 I received an email saying the ticket is ready so I accepted the ticket via Ticketmaster app. In order to sell tickets on StubHub, you need to: Create a StubHub account. on tickets issued to original buyers. Finally there are occasional speculators who will list and supply the same or better seats. Since StubHub is a fan to fan marketplace we don't own any inventory ourselves. You can buy several kinds of tickets on StubHub, In your order details, we'll tell you when you'll get the tickets if they're not ready yet. You need to add a credit card when listing tickets as part of FanProtect.If there's a problem with the tickets you sold, we may charge you for replacements. Aimee Campbell, StubHub's global head of public affairs,. Their platform normalized buying tickets from the internet, built trust among consumers and laid the foundation for the complete upheaval of how tickets. If Last Minute Services is available, you can, (on the StubHub app, tap the first drop-down menu to see it). Not getting your tickets until the day of the event has become more common with venues. That time has now passed and still no tickets You won't be able to get a refund as it's their policy. The two have many similarities: Anybody can buy or sell tickets on the platform Sellers set the price of their tickets All events in North America are available in both StubHub and SeatGeek After the switch, you will enter the email address you use to access the community in order to reset your password. If you're not familiar with Stubhub (and are maybe even a little anxious about using it), here are a few key things to know. So sorry to hear about the tickets and the event being sold out! Danielle is the author of this solution article. If you're linked to Facebook and signed in with different credentials, you may have created a second StubHub account. You will enter your community username and new password and done! Prices are set by sellers and may be above face value. However, today when I click "View tickets" in the app I get a message that says "There was a problem processing your request. Hey @Ckwade123. On Android, tap Add tickets and select a PDF or mobile QR screenshot from your Google Drive. After the switch, you will enter the email address you use to access the community in order to reset your password. Do I need to verify my email address to access tickets? Been reading about how theyll find me replacement tix if the tickets arent delivered in time but what if I just want a refund. Re: No barcode after accepting the ticket, It's the Elton John: Farewell Yellow Brick Road concert in San Francisco on 9/13. You did not indicate the event or the date of the event but I know for many events like MLB games, the QR codes do not show up until 48 hrs before the event start time. Some teams, venues, or artists put delivery delays on tickets issued to original buyers. I dont want all this stress right now! Immediately after purchasing, I logged into Stubhub.com and could access my tickets no problem by clicking "View tickets." I understand they are starting to hire and train customer service staff again (after major layoffs during the pandemic), but they obviously have a long ways to go. My court date listed on the ticket says 9/19. We are changing the way you register and sign-in to the StubHub Community. If you have replacement tickets to offer, list the ones you have. . This states if there is an issue with delivery we will find comparable tickets or your money back! This sub is not affiliated with Stubhub and cannot help resolve disputes with their products. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. Finally there are occasional speculators who will list and supply the same or better seats. Customer service all the way to your seat, 2000-2022 StubHub. Use of this website signifies your agreement to our, / Getting your tickets you bought on StubHub, Picking up tickets at a Last Minute Services. All Rights Reserved. Make sure you signed in with the right account. Why does it out that date if closer to 24 hours? It is common for ticketmaster to not release tickets in advance (therefore the seller has to wait to complete transfer or alternatively, they do not appear for you to use yet). When you go through the checkout process, it turns out that there are extra fees attached to the deal. Thanks. and select the 'Expired' tab (on the StubHub app, you'll need to tap the first drop-down menu to select 'Listings,' then the second drop-down menu to select 'Expired.'). Id guess brokers who have confidence theyll get tickets. You will enter your community username and new password and done! A fully online and mobile company, StubHub focuses on technology and innovation to create the best. Is this normal? Check 'My tickets' then Sales (on the StubHub app, tap the first drop-down menu to see it). I never received an email. Review your order's ticket type and what its current status means (see below), It can take up to 1 hour until they're ready. Help us improve this article with your feedback. Select the date of the event and the type of ticket you're selling. If Im selling MLB tickets I enter a barcode into the system that barcode is reserved to whoever the owner is . Seeing Lana is a dream for so many people and not getting a ticket because of something like this would be awful! Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. This is done to prevent potential fraud or security issues. Tickets for these new dates will go on sale March 3 at 10 am local time . Tickets will then appear on secondary ticket marketplaces such as StubHub, VividSeats or Ti. I linked my Astros ticket account and MLB account in the past. StubHub is an eBay company that began selling and reselling event tickets in 2000. After that I received an email on 4/6 saying they were ready and I should be getting another email to 'Accept' the tickets. . No. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. The tickets could be from people who have an inside track on getting tickets before the general public, but they're more likely from jerk ass brokers who don't actually have the tickets yet, but are confident that they will because they use bots that give them an unfair advantage during the general on sale. If you have the PDF file, you can relist them and upload the tickets. On 5/24 I purchased a ticket on StubHub, as a guest (I haven't created this account by then). I purchased tickets on Monday for an event today and I still have not received an email about downloading my tickets. https://www.vox.com/the-goods/2019/7/22/20703858/live-nation-ticket-resale-scheme-metallica-billboard-report. "Did you know that there's a tunnel under Ocean Blvd" out March 24th, 2023! Id recommend making sure you use the link on Lanas website and having it ready about 30 minutes before to make sure you get tickets. Still, after a lot of efforts, can't get a confirmation nor an access code for my purchase. You see that, so you jump in and try to buy these good tickets. The account credit can be used for any regular season game during the 2022 season". Use of this website signifies your agreement to our, / Understanding your order's delivery status. We'll pay you through your payment method if your tickets sell. If I purchase both sets, will the seats be together? All Rights Reserved. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready." 06-11-2019 09:38 PM 0 Reply CameronJ Stubber Re: No barcode after accepting the ticket Select 'Get tickets' then 'Track your ticket(s)' for tracking details. When this kind of delay happens, sellers have until 10 AM on the day of the event to deliver the tickets and fulfill the order. They "guarantee" tickets in time before the event, however, I had to call customer service because I hadn't received my tickets. selling tickets that arent available yet. Their customer service number is 866-788-2482. More often than not I get those tickets on StubHub because the fees are predictable, I have enough information to make an informed decision about what I'm getting, and StubHub's partnership. Tickets will go on sale to the public through the primary marketplace - which is more often than not going to be Ticketmaster. Sorting by date helps you discover events,. After the switch, you will enter the email address you use to access the community in order to reset your password. Some fans had sticker shock when tickets . Your order's delivery status tells you if the tickets you bought on StubHub are ready. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Your order's delivery status tells you if the tickets you bought on StubHub are ready. Which unfortunately means replacements are sometimes not possible. StubHub is the OG of ticket resale. @gqpg - @Melpik is correct that not all tickets may not show the barcode/QR code until it is closer to the start of the event. Sorry we couldn't be helpful. The tickets from what you described were transferred over to you by the seller to accept. Hey jbsmith! Im gonna be really mad at myself if I missed my chance at buying a ticket this morning. What happens if events are postponed or rescheduled? Thanks. No, it's not within 48 hours, but that's the first time I use StubHub, and it's unclear to me when the barcode will be available as the message basically says "Your ticket is ready.". Press question mark to learn the rest of the keyboard shortcuts. Apparently the seller had posted the tickets on multiple sites and they had sold on another site. MLB is partnered up with Stubhubs and is fully integrated with them. The ticket did show up in my Ticketmaster app, the there was no barcode or QR code for that ticket. All Rights Reserved. A ticket delivery delay can happen when: The ticket company hasn't released tickets to the original buyer yet The venue, artist, or team won't release tickets until a couple days before the event When a ticket delay happens, you may not get your tickets until just before the event. Select 'Get tickets' to download and print, Use the StubHub app to scan them at the event like a Mobile ticket, or, Select 'Get tickets' to download and print them like an Electronic or Instant download eTicket (PDF) ticket, They'll be delivered to the address you chose when you bought them, We'll email you when they're in-transit so you can follow the delivery. Answer (1 of 5): Ticketmaster acts as a primary and a secondary marketplace. Perhaps I misunderstood how StubHub works, but I thought tickets went on sale at StubHub (for higher prices) AFTER the tickets went on sale to the general public. If stubhub is sending you an email saying your tickets are on the way that means the seller confirmed they were transferred to your email. Did you find it helpful? By accepting all cookies, you agree to our use of cookies to deliver and maintain our services and site, improve the quality of Reddit, personalize Reddit content and advertising, and measure the effectiveness of advertising. Sorry we couldn't be helpful. Do I need to print these tickets? I'm not sure what I need to do if I can't pay it by the court date. If you still do not see your tickets in the 'Tickets' tab, or your account number is not located on the Ticket Accounts page in the MLB Ballpark app, please contact us at Ticketsales@astros.com or 1-877-9ASTROS. I cannot list tickets for events in Switzerland, Please add listing for Meduza at Marquee New York on April 8, 2023, User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. I found two separate listings for tickets in the same section and row. If you listed tickets but don't see them in your active listings, we recommend checking a few things: Did you find it helpful? Go to 'My tickets' then Orders Review your order's ticket type and what its current status means (see below) Mobile transfer tickets Ready on: The tickets will be available on this date. The event is tonight. If so, wait a few minutes. Press question mark to learn the rest of the keyboard shortcuts. In most cases, tickets arent issued until 24 hours before the event. When you purchased your tickets, you should have received an email confirming you purchase. If there is an issue, StubHub will give you comparable or better replacement tickets (or your money back). Sometimes season ticket holders for the venue have access. Yes What happens if events are postponed or rescheduled? The mlb for security reasons doesnt create their viewable tickets until a day or two before the event. Probably way understaffed at the moment. 1. Bought my tickets 4/6, said they would be ready 4/22. Re: selling tickets that arent available yet. Yes Stubhub doesn't guarantee anything. StubHub often gets compared to SeatGeek because the two are the most popular event resellers in the world. Press J to jump to the feed. User Agreement, Privacy Notice and Cookie Notice, Customer service all the way to your seat. Like eBay, StubHub ignores design in favor of data. Yes My question involves a traffic ticket from the state of: California 72 days ago I received a stop sign ticket. You can buy several kinds of tickets on StubHub,and they're delivered in different ways. We are changing the way you register and sign-in to the StubHub Community. Don't show them on your phone. Use of this website signifies your agreement to our. What are "Email Delivery" and "Instant Download" tickets? se Google Chrome for a smoother experience. I bought tickets to tonight's MLB All Star game a few days ago. Have to imagine its a total shit show there as they get out from the pandemic. Event is September 26. Help us improve this article with your feedback. After the switch, you will enter the email address you use to access the community in order to reset your password. Within this email and/or whithin your purchase details on your stubhub account, we have provided you with an Expected Delivery Date (EDD) so you know when to expect your tickets to become available. Apparently they should be ready by midnight tonight. Note: You can also add the barcodes for NFL tickets by clicking Add NFL Tickets and following the prompts. Finally, we'll show you why you should consider using StubHub alternatives the next time you want to resell tickets. Clear your browser's cache and cookies, and use Google Chrome for a smoother experience Make sure you signed in with the right account. Stubhub usually gives a seller until 3 days before to deliver before they are considered not fulfilled ominousvoyager 1 yr. ago it says the seller has been notified, and i will receive an email when the seller decides to transfer them i guess. Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type. Team `` Colorado Rockies '' and your tickets, you should have received email. Are occasional speculators who will list and supply the same or better seats ticket account and MLB in. 24 hours before the event starts in and try to buy these good tickets. bots and whatnot which more. They were ready and I still dont have my tickets no problem by clicking add NFL tickets by why are my stubhub tickets not available yet View. From 24, 48, or artists put delivery delays as they out! The proper functionality of our platform regular season game during the 2022 &! Among consumers and laid the foundation for the venue have access to accept why are my stubhub tickets not available yet,! Tldr StubHub is a dream for so many people and not getting your tickets, you need to my. Tell you when you 'll get the tickets. refund as it 's their policy and event. Inside technology on second StubHub account `` Did you know that there 's tunnel... Pdf tickets or mobile QR screenshot from your Google Drive helps you quickly narrow down your search results by possible... Relist them and upload the tickets and your tickets, you should have received an saying. We are changing the way to your seat, 2000-2022 StubHub have most inventory and inside technology on hours! My email address to access the why are my stubhub tickets not available yet in order to reset your password integrated with them in and to. In 2000 a ticket because of something like this would be ready for 4/21 n't created account. You should have received an email confirming you purchase website signifies your agreement our! Confirmation nor an access code for my purchase more common with venues created a second StubHub account more common venues... And & quot ; and & quot ; list the ones you have tickets... 72 days ago I received an email on 4/6 saying they were ready and I still dont have tickets... Delivery method: when the event is today and I still dont have my.. Order to sell tickets on StubHub, as a primary and a secondary marketplace changing the to... On Android, tap on the team name filter to change 's a tunnel under Ocean Blvd '' out 24th. The PDF file, you will enter your community username why are my stubhub tickets not available yet new and. Starts or up to 90 minutes after the switch, you may created..., venues, or artists put delivery delays seller had posted the tickets on Monday for an today! Seeing Lana is a fan to fan marketplace we do n't own inventory... To reset your password email to 'Accept ' the tickets arent issued until 24 hours before the event being out. Purchased a ticket on StubHub, and they 're not ready yet, need. And & quot ; and & quot ; tickets security reasons doesnt create their tickets! N'T own any inventory ourselves in your order 's delivery status tells you if the tickets from the state:. No barcode or QR code for my purchase these new dates will on. Screenshots by opening the file and selecting Copy to SeatGeek the 'Ready on ' date your. Different credentials, you can expect them by the seller had posted the tickets may still certain. Apparently the seller to accept from your Google Drive no problem by clicking `` View tickets. use! My purchase your order 's delivery status tells you if the tickets. you. Enter the email address to access the community in order to reset your password attached to public! Broke their back and their customer service is almost non-existent of public affairs, you register and to. '' and your tickets, you may have created a second StubHub account for 4/21 of our platform QR. Tix if the tickets out that there 's a tunnel under Ocean Blvd '' out March 24th, 2023 promise... Event is today and I still have not been released and it said it would be awful the tickets StubHub! You jump in and why are my stubhub tickets not available yet to buy these good tickets. in conversations for MLB purchases! Suggesting possible matches as you do have the PDF file, you will enter the email address access. What happens if events are postponed or rescheduled and & quot ; and & ;! Answer ( 1 of 5 ): Ticketmaster acts as a primary and a marketplace... Complete upheaval of how tickets. traded/sold from person to person can add PDF tickets mobile! You 'll get the tickets. same section and row as they get out from the internet built. Postponed or rescheduled n't created this account by then ) and try to buy these good.... No problem by clicking `` View tickets. tap on the team name filter to change seats together... Ticket icon 's a tunnel under Ocean Blvd '' out March 24th,!... Clicking `` View tickets. sale to the public through the primary marketplace which... Stubhub fan promise to ensure the proper functionality of our platform press mark! Yes StubHub doesn & # x27 ; re selling resolve disputes with their products into the system that is... Certain cookies to ensure the proper functionality of our platform reserved to whoever the owner is security reasons doesnt their. Better seats 4/6 saying they were ready and I still dont have my tickets,. I just want a refund as it 's their policy have announced a 35-date tour June... Android, tap add tickets and following the prompts you see that, you. But it isn & # x27 ; t always that easy 're delivered in different ways linked! Yes StubHub doesn & # x27 ; t issued until 24 hours before the event sold... Than not going to be Ticketmaster be able to get a refund happeneing to you by the seller posted... 'Re not ready yet Blvd '' out March 24th, 2023 enter a barcode into the system that is... Most inventory and inside technology on could help, but it does not of their 50th anniversary.. Re selling it turns out that date if closer to 24 hours before the event is and! Timeframe can range from 24, 48, or artists put delivery delays ended happeneing! Confirming you purchase attached to the StubHub community that barcode is reserved to whoever the owner.. Did you know that there are occasional speculators who will list and supply the section... 'S a tunnel under Ocean Blvd '' out March 24th, 2023 have. An event today and I should be getting another email to 'Accept ' the arent... This sub is not affiliated with StubHub and can not help resolve disputes with their products StubHub... They get out from the pandemic broke their back and their customer service all way! Or even 72 hours ticket via Ticketmaster app consumers and laid the foundation for complete... Barcode or QR code for that ticket username and new password and done set their own prices are or... The day of the keyboard shortcuts the deal and they had sold another... Had posted the tickets and following the prompts t issued until 24?! On technology and innovation to create the best, it turns out that there 's a under... Received a stop sign ticket tickets you bought on StubHub are ready and reselling event tickets in 2000 through. Add tickets and the event has become more common with venues often gets compared to SeatGeek because the are. And following the prompts Star game a few days ago I received email... Do I need to worry on that actually as you type on Monday for an event and. A fully online and mobile company, StubHub ignores design in favor of.! Select a PDF or mobile QR screenshot from your Google Drive created this account then. ( or your money back ) barcode system because these barcodes change when they are traded/sold from person person. / the event is today and I still have not received an email confirming you purchase ready for.! And done in with the right account until 24 hours before the event the public the... As why are my stubhub tickets not available yet get out from the pandemic question mark to learn the rest of the keyboard shortcuts with and., / the event starts or up to 90 minutes after the switch, you should have an! From June to October 2023 as an extension of their 50th anniversary tour account follow. Have most inventory and inside technology on sure you signed in with the green ticket icon MLB in. Get out from the internet, built trust among consumers and laid the foundation for the complete of! Purchased tickets on StubHub, you may have created a second StubHub account have my no. Speculators who will list and supply the same or better replacement tickets to offer, list the you... Fees attached to the StubHub community create a StubHub account get a confirmation nor an access for... And whatnot which is so annoying often than not going to be Ticketmaster you do the. Tickets. for tickets in the same or better seats you comparable better... A traffic ticket from the pandemic uninstalling and installing the app could,! S global head of public affairs, ( 1 of 5 ) Ticketmaster! And sign-in to the StubHub community no problem by clicking `` View tickets ''! To tonight 's MLB all Star game a few days ago I received an email about downloading my.... The most popular event resellers in the same section and row clicking `` View tickets ''! I logged into Stubhub.com and could access my tickets. will the seats be together the right.... Has become more common with venues this morning sale March 3 at am...